RetailR

Integrated Business Management System

(POS, Inventory, CRM, Procurement, Production, HRM & Finance)

---

Point-of-Sale (POS)

• Fast, intuitive POS interface for quick billing

• Barcode scanning and shortcut-based checkout

• Multi-payment support (cash, card, mobile banking, digital wallets)

• Real-time sales posting to inventory and accounts

• Discount, promotion, and coupon handling

• Offline POS mode with auto-sync on reconnection

• Refunds, returns, and exchange management

• Sales reports by cashier, counter, store, and time period

Inventory Management

• Real-time stock updates across all transactions

• Multi-store and multi-warehouse inventory control

• Batch, serial number, and expiry date tracking

• Minimum stock level and auto replenishment alerts

• Stock valuation (FIFO, LIFO, Weighted Average)

• Stock transfer, adjustment, and damage handling

• Integration with procurement, production, and POS

• Inventory aging, fast/slow-moving item analysis

Customer Loyalty & CRM

• Customer profiling with purchase history

• Loyalty programs, reward points, and tier management

• Personalized offers, discounts, and campaigns

• Customer feedback, complaints, and service tracking

• SMS and email marketing automation

• Customer-wise sales, profitability, and retention reports

Procurement & Supplier Management

• Purchase planning, requisitions, and approvals

• Supplier master and contract management

• Price comparison and historical purchase analysis

• Purchase orders and amendment tracking

• Goods receiving, inspection, and stock-in process

• Supplier performance and delivery evaluation

• Automatic linkage with inventory and accounts

Production Management

Production Planning & Control

• Production order creation and scheduling

• Bill of Materials (BOM) and routing setup

• Capacity planning (machine, labor, shift-wise)

• Material requirement planning (MRP)

Shop Floor Operations

• Raw material issue and consumption tracking

• Work-in-progress (WIP) monitoring

• Machine and operator-wise production tracking

• Downtime, rejection, and rework management

Quality & Costing

• In-process and final quality inspection

• Defect analysis and corrective action tracking

• Production cost calculation (material, labor, overhead)

• Finished goods auto-entry to inventory

• Production performance dashboards and reports

Human Resource Management (HRM)

Employee Management

• Employee master data and digital records

• Department, designation, and organizational hierarchy

• Onboarding, confirmation, and exit workflows

• HR document management

Time, Attendance & Leave

• Biometric, RFID, and mobile attendance integration

• Shift planning and overtime control

• Leave policies, application, and approval workflow

• Attendance exception and regularization management

Performance Management

• KPI-based performance evaluation

• Appraisal cycles and increment management

• Training and skill development tracking

• HR analytics and workforce insights

Payroll Management

• Automated payroll processing (monthly/weekly/hourly)

• Salary structures, allowances, bonuses, and deductions

• Overtime, incentive, and commission calculation

• Tax, VAT, PF, gratuity, and statutory compliance

• Payslip generation and bank/payment gateway integration

• Payroll posting to accounts and general ledger

Accounts & Finance

• Sales, purchase, and expense accounting

• Multi-store and multi-entity financial consolidation

• Automated journal vouchers and ledger postings

• Accounts receivable and payable management

• Tax/VAT calculation and regulatory compliance

• Bank reconciliation and cash flow management

• Profit & loss, balance sheet, and financial reporting

Reporting, Analytics & Control

• Real-time dashboards for management decision-making

• Role-based access control and approval hierarchy

• Audit trails and data security

• Custom MIS and regulatory reports

• Cloud-ready and scalable architecture

End-to-End Integration Benefits

• Single unified platform from Procurement → Production → Inventory → Sales → Finance → HR

• Elimination of duplicate data entry

• Real-time visibility and operational control

• Scalable for single outlet to multi-location enterprises

• Suitable for Retail, Manufacturing, Distribution, Textile/RMG, and Trading businesses